Privacy Policy

Effective Date: September 29, 2025

1. Who We Are

Stayed LLC (“Stayed,” “we,” “our,” or “us”) operates the website StayintheGorge.com (“Site”) and provides cabin rental and related services.
Mailing Address: 112 Spring Bluff Dr., Georgetown, KY 40324
Privacy Contact: Kent@stayinthegorge.com | (502) 209-9844

2. Information We Collect

When you visit or book with us, we may collect:

  • Contact details – name, email address, phone number, mailing address.

  • Booking information – reservation dates, guest counts, preferences, messages.

  • Payment details – collected and processed by our third-party processors (Hospitable, and potentially Stripe) including credit-card info and any security-deposit hold. We do not store full credit-card numbers.

  • Automatically collected data – IP address, device/browser type, pages visited, cookies and similar technologies (see Section 7).

  • Communications – emails, texts, or calls with us.

3. How We Use Your Information

We use data to:

  • Process reservations, payments, and security-deposit holds.

  • Communicate about bookings, questions, and service updates.

  • Send marketing emails or SMS (with your consent).

  • Improve our Site and services, run analytics, and detect fraud.

  • Comply with legal or tax obligations.

4. Sharing & Third Parties

We share information only as needed to provide our services, including with:

  • Hospitable (primary booking and payment processor)

  • Stripe (potential future payment processor)

  • Twilio (SMS messaging)

  • Brevo (email marketing)

  • Analytics/advertising partners such as Google Analytics and Facebook Pixel

  • Hosting, IT support, and other service providers who help us operate the Site.

These partners are bound by their own privacy policies.

5. Legal Bases (for EU/UK visitors)

Where applicable, we rely on: (a) performance of a contract, (b) legitimate business interests, (c) your consent, or (d) legal obligations.

6. Your Choices & Rights

  • Marketing Opt-Out: You may unsubscribe from emails or reply STOP to SMS messages.

  • Access, Correction, Deletion: Contact us to request a copy, correction, or deletion of your personal data.

  • California Residents (CCPA/CPRA): You may request to know, delete, or opt out of the “sale” or “sharing” of personal information. We do not sell personal data for money.

7. Cookies & Tracking

We and our partners use cookies, pixels, and similar tools to remember preferences, measure traffic, and run targeted ads.
You can disable cookies in your browser, though parts of the Site may not function properly.

8. Data Retention

We keep booking and transaction records for as long as required by law (for example, tax and accounting rules) and as needed for business operations or dispute resolution.

9. Security

We use SSL encryption and commercially reasonable safeguards to protect your data.
No system is completely secure; use the Site at your own risk.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.

11. International Visitors

If you access the Site from outside the United States, you consent to transferring your data to the U.S., where privacy laws may differ.

12. Changes

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.

13. Contact Us

Questions or requests?
Stayed LLC
112 Spring Bluff Dr., Georgetown, KY 40324
Email: Kent@stayinthegorge.com
Phone: (502) 209-9844